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One Trip Dolly

otd support

Welcome to our Support Page! Here, you’ll find important information regarding our warranty policy, product usage guidelines, and answers to frequently asked questions. We’re committed to ensuring that you have the best experience with our products, so if you need further assistance, please don’t hesitate to reach out on our contact form at the bottom. Thank you for choosing us!

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Check out our Youtube channel for helpful troubleshooting and part replacement videos. 

https://youtube.com/playlist?list=PLXktklBiNhZQ&si=RDDM6iCwrYUpQGpU

OTD Warranty Request Form

*Shipping address for parts if need to ship.*

Shipping Address for any parts.
Did you purchase the machine new?
Yes
No bought second hand.
I am a mechanic working on a customers machine.
What of machine?
Manual
Electric
Does the machine have a winch?
What type of phone do you have? Technician may need to video call.
Please Select a time when you will be available? Our shop is open for appointments Mon- Fri 8am-3:45pm. If you after hour help please put that in the notes.
Month
Day
Year
Time
HoursMinutes
*Please make sure the time you request you will be around the machine and available. Prior to call please remove both doors and have a multimeter handy if issue is power related. We will verify appointment upon receiving. If appointment needs to be after hours schedule for that time and we do our best to accommodate.*
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